By the Numbers
2020-2021

$380,359.02 raised for charity by sorority and fraternity organizations. 31,747 community service hours completed by chapter members during the 2020-2021 academic year

Sorority and fraternity chapters at ISU are dedicated to conducting philanthropic efforts and community service. Each chapter maintains a partnership with at least one organization with which they volunteer their time and talents. Volunteering is one of the many ways our chapters work to improve the Ames and Iowa State community. In addition, chapters participate in and conduct fundraisers for charitable organizations of their choice. In recent years, the sorority and fraternity community raised, on average, $53.21 per member for local and national organizations.

58,891 of COVID-19 tests were conducted by Thielen Student Health Center staff and the public health team and resulted by the Veterinary Diagnostic Lab between August 1, 2020 and May 31, 2021

During the 2020-21 academic year, Iowa State administered nearly 59,000 COVID-19 tests that were resulted by the Veterinary Diagnostic Lab on campus. These tests include 55,325 tests that were conducted as part of targeted testing of symptomatic faculty, staff, or students and asymptomatic close contacts. An additional 3,566 students were tested as part of the fall and spring random sample testing efforts. More information on ISU’s testing efforts can be found in the COVID-19 Weekly Snapshot Archive.

1,275 is the average number of students holding a leadership position in the Department of Residence during each of the last four academic years (2017-18 through 2020-21)

The Department of Residence allows students to have an impact on their community almost from day one, and works to foster citizen leadership among its residents. Every house has a cabinet, and every hall/apartment has a council. There is also the Inter-Residence Hall Association (IRHA), the Frederiksen Court Community Council, and the SUV Council, all of which work to implement programs to meet the needs of the students living in those communities. More information on leadership opportunities can be found on this website.

27,488 questions fielded by Cy, the university chatbot, during the 2020-2021 academic year

In 2019-2020, Iowa State, through its participation in the University Innovation Alliance, implemented a chatbot that is maintained by the UIA Fellow in the Division of Student Affairs. During the 2020-2021 academic year, the chatbot interacted with nearly 10,700 unique individuals using its knowledge base of over 2,200 answers. For more information about ISU’s involvement in the UIA, visit https://uia.iastate.edu.

4.72 out of 5.00 is the average patient satisfaction score for students interacting with the Thielen Student Health Center during the 2020-2021 academic year.

Thielen Student Health Center is a full-service medical clinic staffed with physicians, advanced registered nurse practitioners, and nurses. The team is available to care for the Iowa State University students’ primary health care needs in an inclusive, non-judgmental environment where ISU’s diverse student body is treated with dignity and respect in a non-discriminatory way.

Over 45,000 patient visits to the Thielen Student Health Center for primary care, mental health, nursing visits, and physical therapy during FY 2021.

Thielen Student Health Center is a full-service medical clinic staffed with physicians, advanced registered nurse practitioners, and nurses. The team is available to care for the Iowa State University students’ primary health care needs in an inclusive, non-judgmental environment where ISU’s diverse student body is treated with dignity and respect in a non-discriminatory way.

During FY 2021, 4,012 COVID case investigation calls were complete by case investigators, identifying over 6,500 close contacts for quarantine

Student Affairs and Student Health and Wellness staff made up the majority of the case investigation staff on ISU’s public health team.

94% of students who meet with Student Assistance who feel confident in their ability to ask for help in the future

The Office of Student Assistance helps students achieve academic success, personal growth, and well-being by providing direct support and connection to appropriate university and community resources.

94.5% of respondents on the Fall 2020 Learning Communities Peer Mentor Survey who agreed or strongly agreed with the statement "overall my peer mentor has been helpful"

The Learning Communities Peer Mentor Survey is administered mid-semester every fall. The survey asks LC participants to provide feedback about their peer mentors' responsiveness, facilitation and communication skills, interactions with mentees, knowledge of university resources, and expressed concern for their mentees' academic success. During the fall 2020 semester, 2,453 survey responses were collected.

$229,192 fundraised by the Sorority and Fraternity Community for the Special Olympics of Iowa in 2021

Each year as a part of Greek Week, the sorority and fraternity community
fundraises for the Special Olympics of Iowa. The fundraising efforts
qualifies the sorority and fraternity community and Iowa State University
as a Champion Statewide Sponsor.

5,720 email notifications sent to faculty between August 18, 2020 and April 22, 2021 regarding students needing to quarantine due to COVID

The Office of Student Assistance helps students achieve academic
success, personal growth, and well-being by providing direct support
and connection to appropriate university and community resources.

90,000+ points of contact campus and community members had with Division diversity and inclusion initiatives during the 2019-2020 Academic Year

The Division of Student Affairs is committed to initiatives addressing diversity,
equity, and inclusion. In 2019-2020 the division delivered or participated in 274
unique initiatives to engage, educate, and discuss critical topics around social
identities such as race and ethnicity, sexual orientation, gender expression,
ability, or socioeconomic status.